This is just a post to my readers so far!!! WOW!!!! I am reading your comments on my giveaway and I just wish I had this info BEFORE my session in front of the wonderful folks at Kroger. You guys have some amazing insight and I want to thank you for sharing this. Rest assured, I will be sharing ALL these comments with Kroger(I have already sent them my link to the giveaway so they can start researching!) but I will make sure to highlight some GREAT points you guys are making!
I did want to answer the issue about the scanning your own coupons. I am not sure the reason 100% on this, but let me speculate on this for a moment. When Kroger first came out with the Uscan, the customers DID scan their own coupons. I remember it well. I am assuming this feature was changed due to fraud (a few bad apples spoil the bunch!). I will confirm with Kroger on this, but that is my guess as to why this went away.
Keep those comments coming, I am really enjoying reading them and I am sure Kroger would love the input. Stay tuned for my followup giveaway for a $20 Kroger card and some news I have from the folks at Kroger.
Wanna be chef, I agree on the bags. I use my own and sometimes it is a hassle to wait for them to approve. One thing I have started to do is just put all my stuff loose on the scale and bag it while my cats and receipt are printing.
Lily G - BRILLIANT idea!!!! I love it! A lane of like minded savings gurus that don't have to face the stern looks of those that love to WASTE money!
Rutgers - I totally agree on the Scan Right Guarantee. I actually got into an argument with an associate that had never heard of it despite the HUGE sign right above customer service advertising it! And in this new store I did ask about ingredient info on their cafe to go, so I will be sure to bring up the tortilla issue!
Funtimes- count your coupons before giving them to the cashier. Tell them the EXACT count you have and they tend to be more careful scanning. If you have more than 10, give them to the cashier in smaller groups. I do this and just tell them I hate that they stick together :)
Deb - now that I have a Smart Phone, I am totally with you on the APPs, I will bring that up!
Mary S - I am with you on the door closures! I go to some stores after hours and I understand the need to limit entry points with limited personnel, but it is rather annoying that they do not provide carts at the only open spot in the store! This will defiinitely be brought up as an issue.
Multiple commenters:
select items: speak with your managers in your store. They will order Customer request items and some stores even have a special side cap section they stock these items. Never hurts to ask your local store manager!
More defined coupon policy - I did ask about this and it does not look like this is in the plans in the near future. I did mention bogo on bogo and items that are less than value of coupon! Trust me, I will be pursuing this further.
Organized clearance section - I agree, although this is a store by store issue, I will highlight this to the Kroger folks!
1 comments:
Thanks! Aren't smartphones fun? :) It doesn't need to be an app, just a modified web page. Apps are harder, I think, because many phones run different software so there need to be different versions of the app, but a webpage is only one thing to keep up to date.
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